Covid-19 response

New downloadable pdf - Curbside Check-in

  • 1.  New downloadable pdf - Curbside Check-in

    Posted 07-23-2020 15:23
    Edited by Tim Atkinson 27 days ago

    In our recent survey, over half of respondents listed "Clients complaining about curbside" as one of their top challenges. We put together a downloadable pdf to help you defuse their complaints.
    Staff burnout and "too much demand" were the top two challenges facing members, and we are looking for ways to support you with those too.
    When I checked in about this with the Department of Agriculture and Markets they passed on their appreciation for the veterinary community doing a tremendous job throughout this crisis.
    It is comforting to see in our survey results that the safety measures appear to be effective at keeping our community safe.

    There are two versions attached.
    The second version with the file name ending "ne" does not include the statement about the exception for euthanasia.
    Tim Atkinson
    Albany NY