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Where did the curbside intake mandate come from? Whose idea was it?

  • 1.  Where did the curbside intake mandate come from? Whose idea was it?

    Posted 04-08-2021 17:20
    Early in 2020 the Governor closed down most of the State under Executive Order 202.6. Veterinary medicine was not initially included in the list of essential workers, so that only emergency services and food production were permitted to continue.
    NYSVMS and the Department of Agriculture and Markets worked together to have all of veterinary medicine added to the essential worker list. The Governor agreed to add all of veterinary medicine as a late addition to the list of essential workers, but put in some strict safety requirements, such as the curbside intake directive. It seemed better to enable animal hospitals to open to serve all their patient's needs rather than to delay and fight over the detailed conditions for reopening.
    Fortunately the government has agreed to review the curbside intake guideline, and is considering new language that we provided to provide more flexibility for animal hospitals to transition over the next few months.


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    Timothy Atkinson
    NYSVMS
    Albany
    518-869-7867
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  • 2.  RE: Where did the curbside intake mandate come from? Whose idea was it?

    Posted 12 days ago
    As far as you know, when will the review of the curbside intake guidelines take place? Management teams at some veterinary hospitals are pushing to relax those guidelines. Is it legal or prudent to act independently on this issue without the NYS government official relaxation of the curbside guidelines.

    Thanks!!

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    Calla Kinne
    Colonie Animal Hospital
    Albany NY
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  • 3.  RE: Where did the curbside intake mandate come from? Whose idea was it?

    Posted 12 days ago
    Hi Dr. Kinne,
    Great question - and I just sent something out about this.
    We are disappointed that they haven't yet reviewed the guideline - so yesterday we passed on some additional information. One of your colleagues wrote an excellent letter that was quite compelling, and I think that helped the reviewers see that they needed to get this done very soon.

    There are a number of drawbacks to working outside State guidelines. Not least of which is that it annoys the government who might then be more inclined to legislate the profession of they see that guidelines are not followed. There would also be increased vulnerability to law suits if an animal hospital is clearly operating outside State guidelines. An opposing attorney would use that against the hospital. In addition there is a chance of enforcement action from the government, but at this stage that does not appear to be a priority for them.

    Judging by the calls that I get here, there are a lot of extremely frustrated and angry clients who do not understand why they can't be admitted to an animal hospital in the same way they can enter any other medical facility. There are also veterinary staff driven to the limit of their endurance by the extra work and inconvenience of curbside intake.

    Practically every animal hospital in NY is forced to make a decision between obeying the law, or having the right compounded medications available for emergencies, and we are fighting that by pushing for changes to compounding legislation. This seems to be another situation where some veterinarians believe that the quality of medical care is severely compromised by the inability to communicate more effectively with the client, and are therefore making decisions that prioritize medical care at the expense of no longer being compliant with government laws/regulations/guidelines.

    Our job is to bring your voice to the government so that their decisions support you in providing the best medical care. We can most effective in that job by encouraging members to comply with the existing laws and guidelines.

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    Timothy Atkinson
    NYSVMS
    Albany
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