You stay open for emergencies. You get sick. Staff are quarantined. Now you are closed and the surviving practices are struggling to meet the need for emergency and essential animal care.
Tomorrow we are going to host a webinar from one emergency hospital group, VEG, that has developed a collaborative solution. We believe this model may be needed elsewhere in the State, and are working with VEG on broader plans to support all practices in an emergency.
This collaborative model involves opening the emergency hospitals 24 hours, and local veterinary practices shifting their operations into the emergency hospital. Their staff join the emergency hospital staff to form teams including:
On-premises shifts working on emergency/essential cases
Home-based shifts working from home doing reception phone-calls and tele-triage, and ready to keep the hospital open if the on-premises shift is quarantined
The home-based team includes veterinarians who are quarantined or need to be at home for other reasons
We will hear from Dr. David Bessler and his team at Veterinary Emergency Group on how they are cooperating with veterinary operations throughout Westchester, Rockland, Long Island, Upper East Side an Brooklyn to ensure veterinarians are as safe as possible while providing essential veterinary care.
There will be plenty of opportunity for online discussion and ideas sharing. If you have similar programs that you would like to mention, contact NYSVMS and we can schedule a time during the webinar for you to share your program.
Issues covered include:
Overview of the current environment
What VEG is doing now - cleaning, moving the back to the front, video chats, remote triage
Thinking ahead - shut down hospitals to create a rescue team, equipment conservation
A collaborative model - commitments to regular DVMs to return cases, lists of open/closed vets etc
Webinar recorded: March 2020#Covid#NoCEavailable